Simplified onboarding with Mynt's white label flow

No matter which integration level you choose, Light, Native, or White Label, Mynt provides a robust and fully managed white label onboarding flow for all new companies. This streamlined process is designed to reduce complexity for partners and accelerate time to market.

The Mynt modules for KYC and credit application are free-standing in the sense that they are provided by URLs, which the partner must present to the company admin person. Note that the KYC must be answered by a company signatory or other authorized person (with power of attorney from a signatory).

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Why Mynt handles onboarding

Onboarding is a one-time process for each company, and it's one of the most critical steps in the user journey. Rather than requiring our partners to invest time and engineering resources into replicating this functionality, Mynt takes full responsibility for delivering a best-in-class onboarding experience.

We continuously invest in optimizing this flow to:

Maximize conversion: Ensure as many companies as possible complete the Know Your Customer (KYC) process.
Accelerate activation: Enable quick and seamless funding of accounts—via debit or credit—so users can start transacting immediately.
Reduce friction: Offer a user experience that is polished, intuitive, and compliant with industry expectations.

Built for compliance and trust

As the card issuer, Mynt is legally required to manage onboarding in compliance with strict financial regulations. This includes collecting and verifying company information, conducting due diligence, and fulfilling all anti-money laundering (AML) and KYC obligations.

By owning this critical part of the flow, we ensure:

Regulatory compliance is met end-to-end.
Data privacy and security standards are upheld.
Ongoing improvements are made based on data, feedback, and regulatory changes.

Ordering cards within Mynt's onboarding

The add people flow provides a streamlined way for partners to facilitate card distribution to company employees during onboarding. This flow allows company administrators to select which employees should receive cards directly within Mynt's onboarding interface, without requiring separate manual processes after initial setup.

Business value

This integration enables partners to:

Present existing employee data within the onboarding flow
Capture card assignment decisions at the optimal moment
Reduce administrative overhead for company administrators
Improve user experience by consolidating multiple steps
Increase card adoption rates through streamlined distribution

Technical implementation

Step 1: Fetch Onboarding Link

First, generate an onboarding URL for the company:

GET https://api.mynt.com/v1/companies/generate-onboarding-url

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Step 2: Enrich the link with employee data

When a user clicks the onboarding link in your application, your system should make a POST request to the generated URL with employee data:

POST https://onboarding.mynt.com/company/abc123xyz
Content-Type: application/json
{
  "people": [
    {
      "externalId": "123",
      "name": "Example Name"
    },
    {
      "externalId": "124",
      "name": "Another Name"
    },
    {
      "externalId": "125",
      "name": "YetAnother Name"
    }
  ]
}

Step 3: User completes onboarding

The company administrator is redirected to Mynt's onboarding application, where they:

Complete the standard company onboarding process
See the list of employees provided in Step 2
Select which employees should receive virtual or physical cards

Step 4: Receive webhook notification

After the administrator confirms their selections, Mynt sends an event through the configured webhook:

{
  "event": "card_assignment_requested",
  "companyId": "cmp_12345abcde",
  "timestamp": "2023-09-15T14:22:33Z",
  "data": {
    "people": [
      {
        "externalId": "123",
        "name": "Example Name",
        "cardType": "virtual"
      },
      {
        "externalId": "125",
        "name": "YetAnother Name",
        "cardType": "physical"
      }
    ]
  }
}

Step 5: Create persons and cards

Important: This process does not automatically create people or cards in Mynt's systems. It only provides information to the partner about which persons should have cards. Partners must use the standard API endpoints to create these resources.

Overview

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